Select the shared mailbox you want to edit, then select Email forwarding > Edit.

You can forward the messages to any valid email address or distribution list.

You do not need to assign a license to the shared mailbox in order to forward email that's sent to it. If you want to change the primary email address, your mailbox must have more than one email alias.įorward emails that are sent to a shared mailbox Select the shared mailbox you want to edit, and then select either Edit name or Edit email addresses.Įnter a new name for the shared mailbox, or add another email alias. In the admin center, go to Teams & groups > Shared mailboxes. Change the name or email alias of a shared mailbox, or change the primary email address Later, you might want to change other settings, such as the mailbox name, members, or member permissions.

After you have created a shared mailbox, you'll want to configure some settings for the mailbox users, such as email forwarding and automatic replies.